Amazon Customer Service & Feedback Management
Course Description
This course provides best practices for managing customer service on Amazon, including handling complaints, feedback, and creating a positive customer experience.
Benefits of Attending
Better customer satisfaction, improved brand reputation, handling feedback
Who should attend ?
Amazon sellers, customer service managers
Prerequisites
Amazon seller account
Course Info
- Duration: 3 Days
- Modules: 7
- Prerequisites: No
Curriculums
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1. Customer Service Best Practices
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2. Managing Reviews & Ratings
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3. Handling Returns
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4. Communication Strategies
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5. Dealing with Negative Feedback
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6. Building Brand Loyalty
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7. Automation Tools